FAQ
Where are you based?
We’re based in Melbourne, Australia, with all products manufactured locally in our facility.
Do you offer custom formulation?
Yes — we specialise in custom skincare formulation. Our team can develop products tailored to your brand, market, and goals.
Do you offer private label products?
Yes, we offer a range of private label products that can be customised with your branding and packaging.
What are your minimum order quantities?
Minimum order quantities vary depending on the service.
Private label typically starts from 12 units (case packs), while custom packaging and larger runs start from 500 units.
Are your products made to industry standards?
Yes — our facility is GMP / ISO 22716 certified, and our lab operates under GLP standards to ensure consistent quality and safety.
Do you supply internationally?
Yes — we can supply products for both Australian and international markets, including relevant compliance documentation.
Can I customise existing products?
Yes — minor changes like fragrance or extracts can be made to our private label range.
For more advanced changes, we’ll guide you through our custom formulation process.
Can I purchase products in bulk?
Yes — products are available in bulk formats (1L, 20L, 200L) for customers managing their own filling and distribution.